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Lately, the use of mobile learning has increased in higher education at a global level. Especially after the new Coronavirus (Covid-19). Therefore, trust issues towards the benefits of mobile learning are still important matters just as important as quality dimensions (e.g. service quality, information quality and system quality) for both technology and its content. These…

This study aims to analyze a person’s intention in using self-service technology (SST) services during the pandemic COVID-19. Where this time, raising problems one of the social distancing that affects a service provided, especially on services that use technology that applies SST. This study develops from previous research where the customer has satisfaction in using…

E-Money mobile payments, also called digital money, are electronic payments, payment transactions using an Internet network integrated with NFC-enabled smartphones and prepaid cards. In Indonesia not only banks that issue e-money products, telecom operators from Telkomsel also issued an e-money product called T-cash. T-cash is a new innovation of electronic money presented by Telkomsel. The…

This paper aims to measure the acceptance level of Indonesian customers to JD.ID X retail and to reveal the driving factors of behavioral intention to shop at the retail. JD.ID X is new retail that implements a new shopping technology called Just walk-out technology (JWOT) also known as retail without a cashier. JWOT is one…

It has been observed that the smartwatches have emerged quickly on the digital era with the ability to significantly influence daily life and improve users’ wellbeing, decisions, and behaviour. Nonetheless they are in their stages of adoption, smartwatches are marked the most widespread type of wearable technologies. Considering this, present work has been carried out…

With the features of the application system make it easier for users to transact, make the user feel comfortable in using the application system. The problem is that the intensity of application usage decreases judging by the application rating given by the user each time they perform a transaction, this is because the company initially…

Mobile wallet is an application that allows users to make online payments using their mobile phones. In the context of an outbreak of COVID-19 epidemic in Vietnam and the world, mobile wallets are considered having many opportunities to change people’s cash spending habits. The current study assesses the factors impact on the intention to use…