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Keyword: Social media
Sentiment Analysis on Utilizing Online Transportation of Indonesian Customers Using Tweets in the Normal Era and the Pandemic Covid-19 Era with Support Vector Machine
Online transportation in Indonesia is a new trend of transportation that is currently used among the lower to upper society. The change in behavior began in 2011 and is growing to this day, The comments that are growing on social media are very important for the online transportation company the negative comments lower the level…
Read More Citizen Behavior: The Evaluation of Complaint Application that Connected to Smart City
SIARAN is application which is created by Government of South Tangerang City, Indonesia. The application is e-government services social media based. It is designed for citizens to be able to report problems that occur around South Tangerang City. The research was conducted to find out the factors that affect the intention of SIARAN’s users. The…
Read More Efficient Tensor Strategy for Recommendation
The era of big data has witnessed the explosion of tensor datasets, and large scale Probabilistic Tensor Factorization (PTF) analysis is important to accommodate such increasing trend of data. Sparsity, and Cold-Start are some of the inherent problems of recommender systems in the era of big data. This paper proposes a novel Sentiment-Based Probabilistic Tensor…
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