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Author/Affiliation: Ganesh Bhattarai
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Open AccessArticle
8 Pages, 785 KB Download PDF

Determinants of Technological and Innovation Performance of the Nepalese Cellular Telecommunications Industry from the Customers’ Perspective

Advances in Science, Technology and Engineering Systems Journal, Volume 5, Issue 6, Page # 1013–1020, 2020; DOI: 10.25046/aj0506122
Abstract:

The study aimed to understand and analyze the technological and innovation performance measures of the Nepalese cellular telecommunications industry from the customers’ perspective. The measures like network service quality, signal strength and coverage, voice quality, and calls drop are used for technological performance, whereas measures like product/service innovation, process innovation, customization, competitive innovation, and marketing…

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(This article belongs to Section Engineering Management (EMM))

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