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Author/Affiliation: Ma’shum Abdul Jabbar

Fraud Detection Call Detail Record Using Machine Learning in Telecommunications Company

by Ma’shum Abdul Jabbar and Suharjito

Advances in Science, Technology and Engineering Systems Journal, Volume 5, Issue 4, Page # 63–69, 2020; DOI: 10.25046/aj050409

Abstract:

Fraud calls have a serious impact on telecommunications operator revenues. Fraud detection is very important because service providers can feel a significant loss of income. We conducted a fraud research case study on one of the operators that experienced fraud in 2009 and 2018. Call Detail Record (CDR) containing records of customer conversations such as…

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(This article belongs to Section Information Systems in Computer Science (CIS))