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Overall Performance (OP) measurement is an essential instrument in sustainable manufacturing implementation and management. The effective use of key performance indicators (KPIs) can potentially contribute to identify the firm’s overall performance, provide the crucial gaps between desired results and current actions, and thus facilitate the implementation and execution of improvement strategies. This study attempts to…

The present work is undertaken as part of research studies aiming to provide sociotechnical systems with a decision-making tool that supports them in assessing the resilience of their processes. The ultimate objective is to fix the identified imperfections in order to steadily gain strength and effectiveness to cope with new and existing threats and challenges.…