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Author/Affiliation: Nina SulistiowatiOpen AccessArticle
6 Pages, 973 KB 
Sentiment Analysis on Utilizing Online Transportation of Indonesian Customers Using Tweets in the Normal Era and the Pandemic Covid-19 Era with Support Vector Machine
Abstract:
Online transportation in Indonesia is a new trend of transportation that is currently used among the lower to upper society. The change in behavior began in 2011 and is growing to this day, The comments that are growing on social media are very important for the online transportation company the negative comments lower the level…
Read More(This article belongs to Section Information Systems in Computer Science (CIS))