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Author/Affiliation: Sbusiso XabaOpen AccessArticle
11 Pages, 1,067 KB 
A Grounded Theory Approach to Digital Transformation in the Postal Sector in Southern Africa
Abstract:
This paper describes a qualitative research design adopted in this study guided by deployment of a Grounded Theory (GT) methodology which was deployed to synthesize literature on technology adoption and digital transformation with an objective of developing theory. The philosophical worldview adopted was interpretivism/constructivist of a qualitative grounded theory inductive (theory building) approach where secondary…
Read More(This article belongs to Section Engineering Management (EMM))