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This work presents the development and improvement obtained by implementing inventory managing practices during the COVID 19 pandemic in a Mexican company, a leader in the industrial sector to overcome the effects on the Company’s economies due to constrained market to maintain liquidity and preserve employment by increasing customer service level ensuring the availability of…

Chatbot operates task-oriented customer services in special and open domains at different mobile devices. Its related products such as knowledge base Question-Answer System also benefit daily activities. Chatbot functions generally include automatic speech recognition (ASR), natural language understanding (NLU), dialogue management (DM), natural language generation (NLG) and speech synthesis (SS). In this paper, we proposed…

Chatbot is an application that is designed to help humans communicate with machines. NLP and API.AI are some of the components that are crucial in making chatbot as they help chatbot in performing chatting operations. Chatbot could be implemented in many aspects of life such as education, social media platforms, games, even in business. Business…

In recent years there has been technological growth in the field of facility location, considering it as a significant factor to achieve greater competition among companies. The present work gives a methodological solution for a territorial redesign in a Mexican automotive parts distribution company with the support of Geotechnological tools like Geographic Information Systems (GIS)…

The present paper details a queueing model with two kinds of repair facilities and server timeout. Here the customer arrives in compound Poisson process into the system and the lifetime of the server follows exponential distribution. At the point when the system is vacant, the server waits for customers for a settled time ‘c’. If…