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Keyword: Self Service RetailOpen AccessArticle
10 Pages, 1,188 KB 
Factors Affecting Behavioural Intention to Shop in Self-Service Retail Case Study: JD.ID X Mart
Abstract:
This paper aims to measure the acceptance level of Indonesian customers to JD.ID X retail and to reveal the driving factors of behavioral intention to shop at the retail. JD.ID X is new retail that implements a new shopping technology called Just walk-out technology (JWOT) also known as retail without a cashier. JWOT is one…
Read More(This article belongs to Section Information Systems in Computer Science (CIS))