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Information and Communications Technologies are developing faster today than ever before, giving an important contribution to the global economy. Organizations in developed and developing economies explore new technologies to gain advantage and add value. That evolution also brings an increasing complexity to the organizations’ management. The alignment of organizational practices with international standards and best…

Portuguese organizations that have invoicing software, certified by the Tax and Customs Authority, need to comply with technical requirements that involve business continuity and disaster recovery. The recent tax legislative changes created conditions for the dematerialization of documents, allowing waiving invoice printing, encouraging the adoption of an electronic invoicing and document archiving system. The pandemic…

This study aims to design business processes or school management solutions that are right for the school. Widuri Indah School is private school that has not been integrated with the school management system. Qualitative method such as observation and interview are conducted to gain insights about main activities and support activities in Widuri Indah school…

Nowadays the collaboration of organizations, systems or services becomes more and more answered in practice. Indeed, organizations try to expand their service, other to satisfy the needs of their customers. Thus, the need to work collaboratively with other partners whether internally or externally becomes trivial. However, process modeling in a collaborative environment becomes heavy because…

Process mining is an innovative technique through which inefficiencies in production systems can be eliminated. This technique has therefore become very important internationally in recent years and is also useful for pursuing the improvement of production systems by extrapolating process knowledge from event logs recorded by information systems. Process mining has easy application in production…

The research objectives were to identify, analyze needs, as well as designing a mobile application for student online learning at PT. Ruang Raya Indonesia, particularly in the process of working on tasks assigned by the teacher. The methods used in this research are data collection method using Slovin theory, systems analysis by focusing on the…

This Information technology (IT) has a crucial role to improve business processes in companies. Getting the best technologies rapidly becomes as significant as understanding and developing the business plan of organizations. Thus, different IT best practices and norms are used by companies to help their services and IT business. These standards are set of best…

Web services give a new view of the web as the biggest, widely accepted and the most straightforward distributed software platform. Their composition into applications and business processes is still a complex, non-trivial task, requiring highly rational efforts not only from the software developers, but from the quality assurance specialists. The provision if web service…

This article is a continuation of the work presented in the Third World Conference on Smart Trends in Systems Security and Sustainability (WorldS4). In this version we focus on matching IT and business processes from different management levels by using IT-Governance (ITG) Risk and Compliance frameworks in a smart way. In fact, every information system…