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Keyword: Change ManagementAn Investigative Study on Technology Impact on the Quality of Working Life in a University Healthcare and Pharmacy
The purpose of this study was to investigate the impact of the implementation of the Online Appointment Scheduling system and Pharm Partner system technologies on the quality of working life for users in a small healthcare environment at the University of Technology, Jamaica. Both qualitative and quantitative methods were employed. Two data collection instruments were:…
Read MoreLean Six Sigma Implementation in the Food Sector: Nexus between Readiness-Critical Success Factors
Lean Six Sigma (LSS) is a renowned approach for boosting operational excellence and competitive advantage through integrated core objectives of value creation and variation reduction. Despite its proven benefits in many leading companies, LSS implementation in the food sector is still behind compared with other sectors. LSS implementation is costly, and most businesses have failed…
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