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Process mining is an innovative technique through which inefficiencies in production systems can be eliminated. This technique has therefore become very important internationally in recent years and is also useful for pursuing the improvement of production systems by extrapolating process knowledge from event logs recorded by information systems. Process mining has easy application in production…

Technology is advancing faster today than ever before with evidence of its impact in all facets of our lives. With the spread of the novel COVID-19 pandemic across the world, schools were closed as part of lockdown measures to contain the virus thereby disrupting academic curricula. Academic institutions leveraged ICTs to virtually engage students and…

Crowdwork is a system that brings job providers and crowdworkers in a portal. Nowadays, many companies are turning to freelancing rather than hiring full-time employees. In addition, the workers have also switched to working as freelancers. New problems also arise in the crowdwork system. Trust is one of the main issues that arise in the…

The banking industry is very competitive. To utilize the information, they have in order to be a competitive advantage winner is reasonably very crucial for the company. At present, the company does not only focus on the company’s strategy that prioritizes products (e.g. product or service oriented), however also necessitates to focus on the company’s…

Knowledge is important now for the development of social society; it is necessary for knowledge management. Knowledge management (KM) aims to support the creation, transfer, and application of knowledge in social societies. This fact illustrates that in the management of social knowledge, the role of social communities is very important and is influenced by factors…

The high flow of vessel traffic affects the difficulty of monitoring vessel in the middle of the sea because of limited human visibility, occurrence of vessel accidents at the sea and other illegal activities that illustrate abnormal vessel behavior such as oil bunkering, piracy, illegal fishing and other crimes that will continue and will certainly…

This study reviewed articles on information technology governance (ITG) in the Malaysian context and categorized the issues found in ITG implementation according to organizational-related and human-related issues. It further analysed the impact and role of information technology (IT) human capability in ITG implementation in developing countries like Malaysia, which is still in the infancy stage…

Reverse logistics activities are widely used application to preserve the environment in many developed countries from e-waste problem. Due to lack of public awareness in many emerging countries, implementation of reverse logistics program must be initiated by government. Besides that, reverse logistics practices often fail to balance among profit target achievement, the environmental conservation, and…

In crowdsourcing, selecting the person with suitable expertise is very important; especially since the task requester is not always in direct contact with the worker. Recently, this has become increasingly important particularly when the crowdsourced tasks are complex and require skillful workers (e.g. software development, software testing, vulnerability discovery, and open innovation). In this paper,…

This paper aims to understand the impact of eLearning capabilities on organizational performance. It also addresses the obstacles of organizational learning using eLearning methods and highlighting some emerging trends and technologies that will impact the eLearning experience in organizations. It examines a brief history of knowledge management and how it is related to learning, organizational…

Over the years, alternative medicine has carried out numerous systematic studies related to the ophthalmological field, specifically the eye. Studies that propose as support of analysis to the Iridology, which studies the alterations of the iris in correspondence with the organs of the human body. Thus, it presents the opportunity to investigate neuronal diseases related…