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Understanding and responding to customer feedback is critical for business success. Customer response data offers valuable insights into preferences, behaviours, and sentiment. By analysing this data, businesses can optimize strategies, enhance customer experiences, and drive growth. Many analysis have been conducted in this field, while the review covers a broad range of AI and ML…

Voice problems are routinely assessed in hospital voice clinics by speech and language therapists (SLTs) who are highly skilled in making audio-perceptual evaluations of voice quality. The evaluations are often presented numerically in the form of five-dimensional ‘GRBAS’ scores. Computerised voice quality assessment may be carried out using digital signal processing (DSP) techniques which process…